Shipping Policy

Last Updated: July 25, 2026

At Odessey Exchange, we are committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below before placing your order.

Order Processing

• Orders are typically processed within 1–3 business days after payment is received.
• Orders are processed Monday through Friday, excluding holidays.
• Once your order has been processed and shipped, you will receive a confirmation email with tracking information, if available.

Shipping Times

Our standard shipping time is approximately 10–15 business days.

Please note that shipping times are estimates and may vary due to factors beyond our control, including:

• Carrier delays
• Weather conditions
• Customs processing (for international shipments)
• High order volume during holidays or promotions

Shipping Costs

Shipping costs are calculated at checkout based on your order and delivery location. Any applicable shipping fees will be displayed before you complete your purchase.

Tracking Your Order

If tracking is available for your shipment, you will receive a tracking number via email once your order has been shipped. Please allow up to 48 hours for tracking information to update.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. Odessey Exchange is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is the carrier's responsibility. If your package is significantly delayed or appears to be lost, please contact us and we will do our best to assist you in resolving the issue.

Questions

If you have any questions about your order or our shipping policy, please contact our customer support team at support.odysseyexchange@gmail.com . We are happy to help.